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Washer Won't Start

The part(s) or condition(s) listed below for the symptom Washer won't start are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

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    Most Frequent Causes for Washer won't start

    For the most accurate results, enter your model number.


    Cause 1User Control and Display Board

    To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.

    Parts
    Cause 2Timer

    The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity.

    Parts
    Cause 3Main Control Board

    The main control board might be defective. However, the main control board is rarely at fault for this symptom. Before replacing the main control board, first check all of the more commonly defective parts.

    Parts
    Cause 4Incoming Power Problem

    The electrical outlet may not be getting power. To determine if the outlet is getting power, try plugging something else into the outlet. If the outlet is not getting power, check the home circuit breakers or fuses.

    Cause 5Power Cord

    First ensure that power is getting to the electrical outlet. If the electrical outlet is receiving power, but the washer won’t start, the power cord might be defective. However, this is very rare. To determine if the power cord is defective, use a multimeter to test it for the cord for power. If the power cord is not getting power, replace it.

    Parts
    Cause 6Door Lock

    The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the washer door is not latched shut, the door switch will prevent the washer from operating. If the door lock is defective, the washer will not spin or start. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, consult your washer’s wiring diagram and use a multimeter to test each of the door lock switches for continuity.

    Parts