Ice Machine Maintenance Tips

This free troubleshooting video shows quick maintenance tips including washing the ice bin, using a cleaning solution, and installing a water filter for keeping your ice machine working safely and efficiently.

Ice machine maintenance tips:

Ice cube smell/taste:

Even when your well or municipal water supply provides healthy, potable water to your ice machine, some impurities may remain. These can affect the smell or taste of the ice cubes, and therefore the beverages in which you serve them. A taste and odor water filter on the incoming water-supply line--such as our charcoal "Universal Replacement Water Filter"--can help a lot.

Also, over time, the ice cube bin can absorb difficult-to-remove odors from the freezer. We recommend that you replace the bin every 2 to 3 years--whenever it seems to be retaining objectionable odors and transferring them to the ice cubes.

Water filter replacement:

We recommend that you replace your ice machine's water filter twice a year.

Old cubes in the ice bin:

To help keep your ice tasting its best, empty out the ice and wash the ice bin every 2 to 3 months. Also try to keep the foods in your refrigerator covered, because the ice cubes absorb many odors and tastes (baby formula, onion, and so on).

Cubes too small:

If the cubes coming from your ice machine are too small, it may be time to replace the water filter. Or the shut-off water-supply valve may be clogged. Check the water-supply valve first, to see if there is an obstruction. If the cubes are still small when you're sure that the water supply is good, try replacing the water filter.

If you're unable to find the information you need on our website, we suggest that you use a search online to find a reliable online repair forum. It's likely that your question has already been answered there. We also recommend contacting your product's manufacturer or calling a local repair technician.

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For additional repair advice and help finding your model number visit the repair help section of our website: repair help